Develop rapport with players and coaches and they are sure to consider your views on decisions that were questionable.

The communication style employed by a referee dictates how a decision is interpreted. Being too competitive will indicate to the players that they are a threat while an assertive and co-operative style will illustrate your knowledge and understanding of the situation.

From a Refereeing perspective, the communication principles that may enhance your performance include:

• Presenting clear and simple information
• Listening to all players
• Gaining attention before presenting information
• Appropriate tone and volume of voice
• Reading body language
• Keeping a positive approach
• Knowledge of the subject and appropriate terminology